AI receptionist and front office

The Front Office Team.

Every call, chat and quote handled while you're on the job. Five AI employees answer, book, follow up and ask for the review, inside the phone, calendar and CRM you already use. We build it and run it. You keep the decisions.

from $997 a month · live in 3 days

Get my free AI workforce plan Meet the team

Our own front desk is an AI employee. Call (845) 276-3545 and hear it answer.

The Front Office Team at work answering calls and chats
AI team · 5 AI employees

What goes wrong today.Sound familiar?

  • The phone rings while I'm on a job.It goes to voicemail. The caller doesn't wait. They call the next company on the list.
  • I sent the quote. Then I forgot to chase it.Open quotes go cold while you're busy doing the work you already won.
  • Half my day is scheduling.Confirmations, reschedules, no-shows. Back-and-forth that never ends.
  • We do great work and nobody leaves a review.Happy customers mean to. Nobody asks them at the right moment.

None of this is hard. It just never gets done when you're the one doing the work. The Front Office Team owns it, every hour of every day.

Meet the team, one by one.What each one does, what it connects to, and what waits for you.

01

Receptionist

Answers every call and website chat, day and night. Qualifies the caller from your approved answers and books the estimate.

Connects to
  • Phone line
  • Website chat
  • Calendar
  • CRM
Waits for a person
Pricing, quotes, and anything outside your approved answers.
02

Personal Assistant

Works your inbox. Sorts what came in, drafts the replies, and hands you a short list of what needs you today.

Connects to
  • Email
  • Calendar
  • Task list
Waits for a person
Sending anything sensitive. Contracts and payments.
03

Scheduler

Books, confirms and reschedules. Sends reminders so your crew shows up to a customer who's expecting them.

Connects to
  • Calendar
  • Text messages
  • CRM
Waits for a person
Overbooking a day. Changes to your crew's hours.
04

Follow-Up Specialist

Works every open quote and every missed inquiry on a cadence you approve, until the customer says yes, no, or not now.

Connects to
  • CRM
  • Email
  • Text messages
Waits for a person
Any change to price or terms, and any reply that needs a judgment call.
05

Review Manager

Asks happy customers for a review at the right moment, and drafts a reply to every review that comes in.

Connects to
  • Google Business Profile
  • Text messages
  • Email
Waits for a person
Public replies to unhappy reviews.
Already running

Running today for Royalty Carpet & Flooring.

  • An AI phone receptionist answers their calls.
  • A separate website chat receptionist answers on their site and goes for the booking first.
  • Every call, chat and contact form lands in one inquiries log the owners can see.
  • Our own front desk is an AI employee too. Call (845) 276-3545.

A week with this team.What a normal week looks like, and where you come in.

Example
  1. MondayReceptionistA 9:40 PM call about water under a kitchen floor. Qualified, estimate booked for Tuesday, confirmation text sent.
  2. TuesdaySchedulerReminder texts go out for the day's estimates. One customer asks to move. Rebooked to Thursday, calendar updated.
  3. WednesdayFollow-Up SpecialistLast week's open quotes each get a check-in on the cadence you approved. One books.
  4. WednesdayFollow-Up SpecialistA customer asks if you can do better on the price. Flagged to you with the quote attached. It doesn't negotiate.
  5. ThursdayPersonal AssistantYour inbox, sorted. A short list of what needs you, with the replies already drafted.
  6. FridayReview ManagerFinished jobs get a review request. A five-star review comes in and gets a thank-you.
  7. FridayReview ManagerA two-star review comes in. The drafted reply goes to you before anything is posted.

Example. Your team works from your own job descriptions, sources and limits. See one call, step by step.

What you see in the monthly report.Counted in your own systems. Every number carries its source and period.

  1. 1Work completed
    • Calls and chats answered, after hours shown on its own
    • Estimates booked
    • Follow-ups sent
    • Review requests sent
  2. 2Quality and reliability
    • Handoffs to you, and why
    • Exceptions and fallbacks used
    • Calls it couldn't resolve
  3. 3Operating impact
    • Answer rate and response time against day 0
    • Hours covered
    • Hours back
  4. 4Business outcome
    • Jobs booked from inquiries it handled
    • New reviews earned

Projections are never presented as results. How the four-layer report works

Backed by the 90-Day Results Guarantee.

Day 3First Employee LiveWorking in your systems, or the next month is on us.
Day 30First ReportYour first results report in hand, or the next month is on us.
Day 90Results ReviewThe report shows the job is owned. If it doesn't, you stop with no further obligation, or we keep working with no management fee for up to 60 more days.

The Day 3 clock starts when we have access to your systems. Every condition is on the pricing page.

The other three teams.Start with one. Add the next when it pays.

Social Media TeamYour business shows up every week, in your voice, approved by you. SEO & AI Search TeamGet found on Google and in AI answers, month after month. Paid Media TeamAds that book jobs, not just clicks.

What a managed AI employee isEvery price and condition

Front Office Team questions, answered straight.

What if a caller asks for a price?
It doesn't guess. Pricing waits for a person. It tells the caller when to expect your call and flags it to you with the details.
Does it work with my phone system?
It works with the phone, calendar and CRM you already run. We connect them during setup. If we can't connect something safely, we tell you on the review call, before you pay for anything.
What happens after hours?
It answers. Every hour, every day. Anything that needs a person goes to the person you name, under the rules you set.
Do I have to take all five roles?
No. A team is 3 to 5 AI employees. The plan review picks the roles your front office needs first. You pay for the team, not per employee.
What does it cost?
From $997 a month, with a one-time setup from $2,500. Phone minutes, texts and AI model calls pass through at cost, under a cap you agree to up front. 90 days, then month to month.
Can I hear it first?
Yes. Our own front desk is an AI employee. Call (845) 276-3545.

Find the front office job to hand off first.

Seven questions. See what missed calls and cold quotes are costing you, and the roles that fix it. If it fits, a 30-minute review with Tony. If it doesn't, you leave with a readiness roadmap.

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